Privacy policy

DLÚXE Custom Apparel: Privacy Policy
This Privacy Policy describes how DLÚXE collects, uses, and discloses your information when you visit, use our services, or make a purchase from our website (dluxecustomapparel.com) or interact with us via social media and direct communication.

1. Information We Collect
To provide our custom design services, we collect the following types of information:
 *Contact Information: Name, shipping/billing address, email address, and phone number provided during the ordering or inquiry process.
 *Order Details: Specific design requirements, measurements, inspiration photos, and customization preferences provided to facilitate your custom project.
 *Payment Information: Payment details are processed through secure, third-party payment gateways. DLÚXE does not store your full credit card numbers or banking credentials on our private servers.
 *Technical Data: Usage data such as your IP address, browser type, and device information gathered through standard website analytics to improve your browsing experience.
2. How We Use Your Information
We use your information exclusively for the following purposes:
 *Order Fulfillment: To process, manufacture, and ship your custom apparel and products.
 *Communication: To provide project updates, confirm design proofs, send invoices, and address your customer service inquiries.
 *Business Operations: To maintain internal records, manage our production schedule, and improve our design services.
 *Marketing (With Consent): To occasionally share updates, promotional campaigns, or behind-the-scenes content if you have opted in to our mailing list or follow our social media channels.
3. Information Sharing and Disclosure
DLÚXE respects your privacy. We do not sell, trade, or rent your personal information to third parties. We may only share your information under these limited circumstances:
 *Service Providers: We share necessary information with trusted third-party service providers (such as shipping carriers like USPS, UPS, or FedEx) solely to facilitate the delivery of your order.
 *Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights or the safety of others.
4. Data Security
We implement reasonable security measures to protect the information you share with us. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Intellectual Property & User Content
Any images, designs, or inspiration materials you share with DLÚXE are used strictly to fulfill your order. By providing these materials, you grant us permission to use them for the purpose of creating your custom item. Please see our Refund & Return Policy for our stance on copyright and original design ownership.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page.
7. Contact Us
If you have questions about our privacy practices or wish to request access to or deletion of your personal data, please contact us at our official business email or via our social media channels.